TERMS AND CONDITIONS

Skinny Ltd.

Last Updated: 2nd July 2025

1. INTRODUCTION

These Terms and Conditions ("Terms") govern your use of the website operated by Skinny Ltd, a company incorporated in England and Wales (company number [COMPANY NUMBER]) with its registered office at [REGISTERED ADDRESS] ("we", "us", "our", "Skinny" or the "Company").

By accessing our website, purchasing our products or services, or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not use our website or services.

2. DEFINITIONS

• "Account" means your user account created on our website

• "Digital Products" means downloadable content, software, online courses, digital files, or other digital goods

• "Offline Services" means design work, consultancy, training, coaching, or other services provided in person or remotely

• "Products" means both Digital Products and physical products we offer

• "Services" means both Digital Products and Offline Services

• "Website" means skinnycreative.com

• "You" or "Customer" means the person or entity purchasing our products or services

3. ACCEPTANCE OF TERMS

By using our website or purchasing our products or services, you confirm that:

• You are at least 18 years old or have parental/guardian consent

• You have the legal capacity to enter into these Terms

• All information provided is accurate and complete

• You will comply with all applicable laws and regulations

4. PRODUCTS AND SERVICES

4.1 Digital Products

Our Digital Products may include but are not limited to:

• Downloadable content and files

• Online courses and educational materials

• Software applications or tools

• Digital templates or resources

• Subscription based digital services

4.2 Offline Services

Our Offline Services may include but are not limited to:

• Graphic Design with and without Generative AI models and tools

• Business consultancy

• Training programmes

• Coaching sessions

• Workshops and seminars

• Bespoke advisory services

4.3 Product Descriptions

We make every effort to ensure product and service descriptions are accurate. However, we do not warrant that descriptions are error free, complete, or current.

5. ORDERING AND PAYMENT

5.1 Order Process

• All orders are subject to acceptance by us

• We reserve the right to refuse or cancel any order

• Prices are displayed in GBP and include VAT where applicable

• We may change prices at any time without notice

5.2 Payment Terms

• Payment is required in full before delivery of Digital Products

• For Offline Services, payment terms will be specified in the relevant service agreement

• We accept payment by credit card, debit card, PayPal, or other methods as displayed

• All payments are processed securely through third party payment providers

5.3 Failed Payments

If payment fails or is disputed, we may:

• Suspend or terminate access to Digital Products

• Cancel scheduled Offline Services

• Pursue collection of outstanding amounts

6. DELIVERY AND ACCESS

6.1 Digital Products

• Digital Products are delivered electronically via download link or account access

• Delivery is typically immediate following successful payment

• You are responsible for downloading and storing Digital Products

• Download links may expire after a specified period

6.2 Offline Services

• Service delivery will be arranged separately and confirmed in writing

• Location, timing, and delivery method will be agreed in advance

• We may deliver services remotely via video conferencing or similar technology

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Our Rights

• All content, materials, and intellectual property remain our property

• You receive a limited, non exclusive licence to use Digital Products for personal or internal business use

• You may not resell, redistribute, or commercially exploit our products without written permission

7.2 Restrictions

You must not:

• Copy, modify, or create derivative works of our content

• Remove or alter copyright notices or proprietary markings

• Share login credentials or provide unauthorised access

• Use our products for illegal or unauthorised purposes

7.3 User Generated Content

Any content you provide to us may be used for business purposes including marketing and product development, subject to our Privacy Policy.

8. REFUNDS AND CANCELLATIONS

8.1 Digital Products

Due to the nature of Digital Products, all sales are final. However, we may provide refunds at our discretion in cases of:

• Technical defects preventing product use

• Significant misrepresentation of product features

• Duplicate purchases made in error

8.2 Offline Services

• Cancellations made more than 48 hours before scheduled delivery may receive a full refund

• Cancellations made within 48 hours may incur a cancellation fee

• No refunds for services already delivered

• We reserve the right to cancel services due to circumstances beyond our control

8.3 Refund Process

Refund requests must be made in writing within 14 days of purchase. Approved refunds will be processed within 14 business days using the original payment method.

9. WARRANTIES AND DISCLAIMERS

9.1 Limited Warranty

We warrant that:

• Digital Products will be substantially as described

• Offline Services will be performed with reasonable skill and care

• We have the right to provide all products and services offered

9.2 Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Products and services are provided "as is" without warranty

• We disclaim all implied warranties including merchantability and fitness for purpose

• We do not warrant that products will meet your specific requirements

• We do not guarantee uninterrupted or error free operation

10. LIMITATION OF LIABILITY

10.1 Liability Limits

Our total liability for any claim arising from these Terms or your use of our products or services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

10.2 Excluded Damages

We shall not be liable for:

• Indirect, consequential, or special damages

• Loss of profits, revenue, or business opportunities

• Loss of data or information

• Business interruption or loss of goodwill

10.3 Legal Exceptions

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence

• Fraud or fraudulent misrepresentation

• Breach of statutory rights that cannot be excluded or limited by law

11. DATA PROTECTION AND PRIVACY

We process your personal data in accordance with our Privacy Policy and applicable data protection laws including the UK GDPR and Data Protection Act 2018. By using our services, you consent to such processing.

12. ACCEPTABLE USE

You agree not to:

• Use our website or services for unlawful purposes

• Upload or transmit harmful, offensive, or inappropriate content

• Interfere with or disrupt our systems or security

• Attempt to gain unauthorised access to our systems

• Violate any applicable laws or regulations

13. ACCOUNT TERMS

13.1 Account Creation

• You are responsible for maintaining account security

• You must provide accurate and current information

• You may not share account credentials

• We may suspend or terminate accounts for violations

13.2 Account Termination

We may terminate your account immediately if you:

• Breach these Terms

• Engage in fraudulent activity

• Misuse our products or services

• Fail to pay outstanding amounts

14. THIRD PARTY SERVICES

Our website may contain links to third party websites or integrate with third party services. We are not responsible for the content, privacy practices, or terms of use of third party services.

15. FORCE MAJEURE

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or government actions.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms constitute the entire agreement between you and us regarding the subject matter herein and supersede all prior agreements and understandings.

16.2 Amendments

We may modify these Terms at any time by posting updated terms on our website. Continued use of our services after changes constitutes acceptance of the new terms.

16.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

16.5 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

17. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our products or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. COMPLAINTS PROCEDURE

If you have a complaint about our products or services, please contact us at info@skinnycreative.com with details of your concern. We will acknowledge your complaint within 2 business days and provide a full response within 14 business days.

19. CONTACT INFORMATION

Skinny Ltd.
Email: info@skinnycreative.com
Company Number: 04789245

These Terms and Conditions were last updated on 2nd July 2025. Please check this page regularly for updates.